Terms of Service

1. Paper Trading Only

Bullypto is a simulated ("paper") trading platform. All balances, trades, positions and profit/loss figures shown on Bullypto are virtual and have no monetary value. No real funds are ever deposited, withdrawn, traded, or at risk.

2. No Financial Advice

Nothing on Bullypto constitutes financial, investment, legal or tax advice. Market data is provided for educational and entertainment purposes only and may be delayed, inaccurate, or unavailable at times. Past performance in the simulator does not guarantee future results in real markets.

3. Account Access

Accounts are accessed using a one-time code sent to the email address you provide. You are responsible for maintaining access to that email account. We may reset or remove accounts that are inactive, abusive, or used to disrupt the service.

4. Acceptable Use

You agree not to misuse Bullypto, attempt to disrupt the service, or use it for any unlawful purpose. We reserve the right to suspend or terminate accounts that violate these terms.

5. Changes to the Service

Bullypto is provided "as is" and may change, be suspended, or be discontinued at any time without notice.

6. Refund Policy

Bullypto Premium is a one-time payment that permanently upgrades your account with a larger virtual starting balance, additional order types, the trade journal, the leaderboard, multiple portfolios, and other simulator features. There is no subscription — you are not billed again after the initial payment. Premium is delivered instantly and automatically once payment is confirmed. No real money, cryptocurrency, or other financial instrument is transferred to you at any point — you are purchasing access to additional simulator features and virtual (not real) trading capital.

Refund eligibility

You may request a full refund within 7 days of payment if:

• You were charged more than once for the same upgrade (duplicate payment).
• Payment was completed but Premium was not applied to your account due to a technical error on our end.
• The payment was unauthorized or fraudulent (for example, made without your consent from your payment method).
• You were charged an incorrect amount due to a pricing error.

What isn't refundable

Because Premium is a digital upgrade delivered immediately, we don't offer refunds for change-of-mind requests once the upgrade has been applied to your account, or for requests made more than 7 days after payment. Virtual trading gains or losses made using Premium's increased virtual balance have no bearing on refund eligibility, since that balance has no real monetary value.

How to request a refund

Email contact@bullypto.com from the email address on your Bullypto account, including your Razorpay payment ID or the approximate date and amount of the charge. We'll confirm the outcome within 3 business days. Approved refunds are issued to your original payment method through Razorpay and typically appear within 5–7 business days, though your bank or card issuer may take longer to reflect it.

7. Contact

Questions about these terms? Visit our contact page.